Shipping Policy

Thank you for shopping with Pawsy.

This Shipping Policy outlines how we process, ship, and deliver orders placed through our store.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Please note that during periods of high demand, holidays, promotions, or unforeseen circumstances, processing times may be slightly delayed.

Shipping & Delivery Time

Estimated delivery times are typically between 6 to 9 business days after the order has been shipped.

Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on:

• Your location

• Customs processing

• Carrier delays

• Weather conditions

• Peak shipping seasons

• Other external factors beyond our control

International Shipping

We currently ship worldwide.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Pawsy is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error in your shipping information, please contact us immediately at:

pawsydrop@gmail.com

We cannot guarantee address changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, Pawsy is not responsible for lost, stolen, or delayed packages caused by the carrier.

If your package is significantly delayed, please contact the shipping carrier directly first. You may also contact us and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will review the issue and work toward an appropriate resolution.

Contact Information

If you have any questions regarding shipping, please contact us at:

pawsydrop@gmail.com